FAQs

Are you still open?

Our dealership is currently open for both sales and aftersales. In line with government guidance, we have introduced some new safety measures which include the use of PPE, social distancing policies and new working practices. The safety and wellbeing of all colleagues and customers will always be our number one concern.

Our Aftersales Departments are open for servicing, MOTs and accident repair, but it is vital that you make an appointment. Our Sales showrooms are also open, and appointments are recommended to avoid disappointment - especially if you would like to arrange a test drive.

As always, our team is available to help with any enquiries via live chat, telephone or email, and we have a fantastic range of new and used cars, vans and motorcycles available to view and reserve online.

I need to book a service, MOT or repair. Can you help me?

Yes - Servicing and maintenance is available by appointment only. To book an appointment please call us.

My vehicle's MOT is due. What should I do?

The Driver and Vehicle Standards Agency have announced new rules on MOT testing for cars, vans and motorcycles.

MOTs due between 30 March 2020 and 31st July 2020 have been extended by 6 months, but all vehicles must be kept in a roadworthy condition and drivers can be prosecuted if they drive an unsafe vehicle.

All vehicles due an MOT from 1st August 2020 will need to have their MOT test as scheduled. They will not be entitled to a 6 month extension. Our Aftersales Departments are now taking bookings, so if you'd like to schedule your MOT now, we're here to help.

What are your operating hours?

We are open Monday through to Friday 09:00 to 17:30 and on Saturdays from 09:00 to 14:00. Outside of these hours, please email us on mandmmoto@gmail.com or message us on Facebook, and we will get back to you as soon as possible.

What happens if I ned to cancel or rearrange an appointment?

If you have booked an appointment that you wish to rearrange or cancel, please contact us at mandmmoto@gmail.com and our friendly team will be more than happy to assist with this.

How long will my repair take?

While we hold a large quantity of stocks, motorcycles parts are often difficult to source and are usually non-returnable. For this reason repairs can take some time, we will of course advise you of all known timescales during the process.

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